10 Things your customers wish you knew about them

31 Oct

Great infographic, with some strong insights: let’s not forget that 15 minutes in paradise is better than 5 minutes in hell!

The last one is especially good too – raising the issue of money, in fact grounding the whole relationship on money and price can all too easily backfire if the outcome is to condition the customer into overly focusing on the cost.

10 Things your customers wish you knew about them [INFOGRAPHIC].

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